Privacy Policy

Welcome to Umpattire. We are committed to protecting your privacy and handling your data with the same precision, security, and professionalism that defines our officiating gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ump-attires.com or make a purchase from us.

By using our Site, you consent to the data practices described in this policy. If you do not agree, please do not use our Site.

1. Information We Collect

We collect information to provide you with a seamless, secure, and efficient experience, from browsing our professional gear to finalizing your transaction.

• Personal Identification Information: Name, email address, shipping/billing address, and phone number, provided during checkout or account registration.
• Payment Information: Payment method details (e.g., card type, last four digits). We do not store full credit card numbers or sensitive payment data on our servers. All transactions are processed through secure, compliant third-party gateways (e.g., Visa, MasterCard, JCB, PayPal).
• Order Information: Details of products purchased (e.g., Chest-Protectors, Base-Plate-Shoes, Gear-Bags), order history, and transaction records.
• Technical & Usage Data: IP address, browser type, device information, pages viewed, time spent on site, and referring URLs, collected automatically via cookies and similar technologies.
• Communication Data: Correspondence if you contact our support team at [email protected].

2. How We Use Your Information

Your data is used solely to enhance your experience and deliver our services with the efficiency and reliability expected by sports officials.

• To process and fulfill your orders, including shipping to your provided address (from our Indianapolis warehouse).
• To communicate order confirmations, shipping updates, and tracking information.
• To provide customer support and respond to inquiries.
• To improve our website, product offerings, and overall user experience.
• To prevent fraud and ensure transaction security.
• To comply with legal obligations.

3. Data Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information. We may share data only under these circumstances:

• Service Providers: Trusted third parties who assist in operations (payment processing, shipping carriers like USPS/UPS, IT services). These partners are contractually bound to protect your data and use it only for the services we request.
• Legal Compliance: If required by law, subpoena, or to protect the rights, property, or safety of Umpattire, our customers, or others.
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business, with notice to you.

We serve a global customer base (excluding certain remote regions), and data may be transferred to and processed in the United States, where our servers are located, adhering to applicable data protection laws.

4. Data Storage and Security

We implement robust security measures designed to protect your information, mirroring the reliability of our officiating equipment.

• Encryption: Our site uses industry-standard SSL (Secure Socket Layer) encryption to secure data transmission.
• Secure Processing: All payment transactions are handled by PCI-DSS compliant payment gateways. We do not store full payment card details.
• Data Retention: We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
• Access Controls: Strict internal access controls limit data access to authorized personnel only.

While we strive to protect your data, no electronic transmission or storage method is 100% secure. We encourage you to use strong passwords and protect your account information.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

• Access & Correction: You can access and update your account information by logging into your Umpattire account.
• Deletion: You may request deletion of your personal data, subject to legal retention requirements.
• Opt-Out: You can opt out of marketing communications by following the unsubscribe link in our emails.
• Do Not Track: Our site does not currently respond to “Do Not Track” signals. You can manage tracking via your browser settings (see Cookie Policy below).
• Account vs. Guest Checkout: You may place orders without creating an account. However, an account enables faster order tracking, saved details, and order history.

To exercise your rights, contact us at [email protected]. We will respond within a reasonable timeframe, consistent with applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality and understand how officials like you interact with our gear selection.

• Essential Cookies: Required for site operation (e.g., shopping cart functionality, secure checkout).
• Analytics Cookies: Help us analyze site traffic and improve performance (e.g., Google Analytics).
• Preference Cookies: Remember your settings for future visits.

You can control cookie settings through your browser. Disabling cookies may limit certain site features, such as the shopping cart or checkout process.

7. Changes to This Privacy Policy

We may update this policy to reflect changes in practices or regulations. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

8. Contact Us